Returns & Exchanges
At Tata Simply Better, we strive to ensure the highest quality for our plant-based products. Due to the perishable nature of our food items, we offer returns or replacements specifically for orders that arrive damaged or incorrect.
Return Process
- 1.Report Issue
Contact our customer support team within 24 hours of delivery if you receive a damaged, expired, or incorrect product.
- 2.Provide Documentation
Email us clear photographs of the product, the packaging, and the invoice to verify the claim for a quick resolution.
- 3.Quality Assessment
Our quality assurance team will review your submission to confirm the defect or error against our shipping standards.
- 4.Refund or Replacement
Once approved, we will either initiate a full refund to your original payment method or dispatch a fresh replacement at no extra cost.